Privacy Policy
Our contact details
Name: Let Property (Trading as Let Property Sales Limited)
Sales: 0141 674 1833
Lettings: 0141 674 1840
E-mail: hello@letproperty.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Information about your property relevant to the sale or rental of it
- Marketing identifiers from Social Media and Search Engines such as Facebook, Google and TikTok.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To get a valuation on your property
- To get in touch with us on our website through LetProperty.co.uk
- Because you were looking to sell with a 3rd party and they provided your information to assist with the sale or rental of your property.
- Marketing identifiers from Social Media and Search Engines such as Facebook, Google and TikTok.
We use the information that you have given us in order to sell or rent your property for the best possible price.
We may share this information with third parties with your written or verbal consent. This includes but doesn’t limit to parties such as solicitors, surveyors, mortgage brokers.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via email at hello@letproperty.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.How we store your personal information
Your information is securely stored through secure internal Google Drive functionality or through Amazon AWS server technology which is linked to our internal CRM. All storage locations are fully GDPR compliant.
Your data protection rights
- Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
- Please contact us at hello@sales.letproperty.co.uk if you wish to make a request.
Your Right to Data Removal
In compliance with app store requirements, you can request deletion of your personal data by:
Email: Send to hello@sales.letproperty.co.uk with subject "Data Removal Request"
Please provide your name, email, phone number and property address (if applicable).
Data we will remove:
- Personal contact details
- Property information
- Marketing identifiers
Timeline: We'll respond to requests within 1 month.
Exceptions: Some data may be retained for legal compliance, fraud prevention, or security purposes.
For questions, contact hello@sales.letproperty.co.uk.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by email at hello@sales.letproperty.co.uk.
We are a member of the ICO, information on our registration is available here. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk/
